Insurance Claims Assistance

Get Back on the Road, Safely

Insurance Claims Assistance for Car Accident Repairs in Baltimore

Filing an insurance claim can be one of the most frustrating parts of getting your car repaired. Between paperwork, accusatory phone calls with multiple adjusters, and unclear next steps, it’s easy to feel overwhelmed. At General Collision Center, we do our best to ensure that getting your vehicle repaired is one of the easier parts of the process, and we’ll work directly with your insurance company whenever possible.

What We Can Help With

Does General Collision Center Accept My Insurance?

Yes, we work with all insurance companies. Your insurance provider may recommend a shop, but you have the legal right to choose where your vehicle gets repaired. We’ll make sure you’re fully informed so you can feel confident in your decision.

Do You Accept Cash on Delivery (COD) for Auto Body Repairs?

Yes, and there are many scenarios where it makes sense for drivers to pay cash rather than cope with the long-term consequences of filing an insurance claim. If you call us about repairs prior to filing your claim, we can help explain your options and which course may be best for you.

Why You Should Call Us First If You Have Auto Body Damage

We’ll Tell You If Filing a Claim Makes Sense

Not all damage is worth reporting, particularly non-crash damage like curb rash or minor dents and scratches. Claims can have consequences for your insurability and premiums, and it may make financial sense for you to avoid filing in some circumstances. If repairs are close to or below your deductible, we can help you decide whether paying out of pocket is a better option.

We Can Document the Damage Properly

Our team can take accurate photos and write a thorough estimate that reflects the actual repair needs—before an adjuster undervalues the claim.

We Can Help Coordinate a Rental Car in Advance

If your policy covers it, we can often work with the rental company and insurer so your rental is ready when you drop off your vehicle.

We Deal With the Insurance Company for You

From estimate reviews to approval delays, we’ll handle the communication so you don’t have to spend hours on hold.

Rental Car Coordination Available

If your policy includes rental coverage, we can coordinate with your insurance company and the rental provider so that a car is ready when you drop off your vehicle. Just give us a call ahead of time so we can confirm availability and make the arrangements.

Not sure whether you’re covered for a rental? We’ll help you check before anything is scheduled.

Get an estimate using our online quote tool or by calling us directly.

Drop off your vehicle. We can help coordinate your rental car so it’s here when you drop off.

Receive a clear timeline for the repairs.

Pick up your vehicle once repairs are completed and inspected.

ALL INSURANCES ACCEPTED

Insurance or Out-of-Pocket—We’ve Got You Covered

We accept all major insurance providers and work directly with them to make the claims process easier on you. In fact, it’s often best to call us before you start a claim. We’ll assess the damage, explain how much it might cost if you want to pay out of pocket, and ensure everything is documented correctly if you do file a claim.